Shipping Policy
Shipping Locations
We currently ship within South Africa only.
Processing Time
- Orders are processed within 1–3 business days
- Orders placed on weekends or public holidays are processed the next business day
Delivery Time
- Standard delivery typically takes 3–7 business days, depending on location
- Delivery times may vary due to courier delays or unforeseen circumstances
Shipping Fees
- Shipping fees are calculated at checkout
- Fees are non-refundable once the order has been dispatched
Order Tracking
Where available, a tracking number will be provided once your order has been shipped.
Incorrect Address or Failed Delivery
Please ensure that your shipping details are accurate. We are not responsible for:
- Delays caused by incorrect or incomplete addresses
- Orders returned due to failed delivery attempts
Additional shipping fees may apply for re-delivery.
Cancellations
Orders may be cancelled only before dispatch. Once an order has been shipped, it can no longer be cancelled.
Contact Information
For all refund, shipping, or order-related queries, please contact us via the details provided on our website.
